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Questions? We’d love to help! 

How does it work?

1. Sign up: Choose your plan and join the team.

2. Get ready: Your exclusive Team Box will be delivered right to your door. 

3. Share the cause: Spread the news, grow the team and tag your posts! #hillsongTEAM 


Team Box is currently available in the U.S., AUS, NZ, UK, CAN, FR, GER, NL and SP.  

What’s in the box?

Every month we release a new Team Box. Each box is a limited edition curated with a collection of exclusive items from Hillsong and friends. You’ll receive music, messages, devotionals, apparel and more. Our desire is to equip you with life-giving resources to inspire you in every sphere of your life.

How often do you release a new box?

Every month!

When will I receive my first Team Box?

We ship on the 1st of every month. So if you sign up today, we’ll ship your box on the 1st of next month, and then it should arrive within 2-4 business days in the U.S., and 7-12 business days for international subscribers.


How much does each box cost?

6-month plan: $35 USD per box / 3-month plan: $37 USD per box / Month to month: $39 USD per box


FREE shipping in the U.S. and Australia. 

Changes to international shipping rates may occur. 

Some banks and credit cards charge an international transaction fee of 1% – 3%.

Some countries will charge for VAT (value added tax) upon arrival of resources. 


How does billing work? 

Month to month subscriptions: Your credit card will first be charged the day you subscribe. It will then be automatically charged on the 15th of each month thereafter. Note, you will only be charged one time per box. 

Example: If you subscribe March 31st, your first box will be shipped the next day on April 1st, and you will be billed again on April 15th for your upcoming box. If you subscribe after April 1st, you will not be charged on April 15th, as your first box will be shipped May 1st, and then you will be billed again on May 15th. 


6-month plan: Automatically renews after 6 months is complete.

3-month plan: Automatically renews after 3 months is complete.


Where do box proceeds go?

The funds from the Hillsong Team Box will go toward covering the cost of the box and the resources inside – but most importantly, box contributions help Hillsong Channel reach people with inspiring stories and the life-giving message of Jesus.

How do I cancel my subscription?

You can cancel anytime by logging into your account. If you have any questions, feel free to email us at [email protected] and we’ll personally contact you within 2 days or less.


How are refunds handled?

You can get a full refund on your Team Box if you request the refund prior to the box shipping out. 

Not able to access your account?

Try logging into your account here.

Interested in featuring a resource in the Team Box?

If you’re interested in having your resource considered for inclusion in Team Box, please contact us at [email protected].

Have other questions? 

We’re happy to help! Email us at [email protected] or call 855-405-5878. We’re available Monday – Friday, 8am – 3pm CST.


Are you ready to subscribe to Team Box?

We are passionate about empowering you in every sphere of your life by sending you a special selection of resources to strengthen your faith and enrich your life.